Keri Armer

I work best with clients who have issues that cause anxiety and fear. They look for someone who provides aid or assistance to cope and progress in whatever is holding them back. They are open to suggestions and new ways to deal with anxiety or crisis modes. They may want to move forward but feel stuck, and this may be because of trauma or background.

I am someone who is calm, compassionate, and reassuring. Whether on the phone or by email, I provide this. I build trust from the first point of contact. You can hear my tone, whether I am smiling on the phone, or whether I am patient in what I write. I listen with an empathic and reassuring ear.

Actively listening: you have my full attention. I ask questions to understand and not make assumptions, and to see things from your point of view. I acknowledge feelings and understand the core point you are trying to express.